Privacy Policy
At IT solutions, your privacy and information security are paramount. This policy outlines how we manage your personal data when using our website and technology consulting and software integration services.
1. Information We Collect
We only request the information necessary to provide you with personalized attention. When using our contact form or sending us a message via WhatsApp, we may collect:
- Basic Identification: Full name.
- Contact: E-mail and phone number.
- Business Context: Details about the project, services of interest, and any additional information you voluntarily provide.
2. Purpose of Processing
We use your data exclusively for professional purposes related to our activity:
- Management of inquiries and commercial proposals.
- Technical support and follow-up of active projects.
- Improvement of our internal processes and user experience.
3. Third Party Integration
As automation specialists, we use industry-leading tools such as n8n and WhatsApp Business API. It is important to note that:
- The processing of data through these tools is governed by the security standards of their respective providers (n8n.io, Meta).
- We do not sell or rent your personal information to third parties under any circumstances.
4. Security and Retention
We implement robust security protocols, including SSL encryption on our site, to protect your communication. We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
5. Your Rights
You maintain full control over your information. You may request access, rectification, or deletion of your personal data at any time by sending us a direct message through our official channels.
6. Cookies and Navigation
This site uses minimal technical cookies to remember your language preferences and improve the performance of interactive visual elements such as our particle system.
7. User Data Deletion Request
To request the permanent deletion of any personal data collected through our website or services, please send an email to [email protected] or contact us via WhatsApp. Your request will be processed within a maximum of 48 business hours, after which you will receive confirmation of the total deletion of your records from our active databases.